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Contract Administration/Chargebacks

A chargeback can be defined as an electronic debit memo sent by the healthcare distributor to the manufacturer. Chargebacks are used when a vendor establishes a special price for a specific item during a specific period of time for qualified institutions, and the item is supplied out of the healthcare distributor’s regular inventory. Since the healthcare distributor purchases the item at the regular price, chargebacks provide a mechanism by which the vendor can reimburse the healthcare distributor for the difference between the healthcare distributor’s current product cost at invoice date or sale to the hospital and the special or contract price. Chargebacks are submitted on a daily, weekly or volume-driven basis.

HDMA's eCommerce Task Force, with the assistance of the Contracts and Chargebacks Working Group, recently published updated EDI guidelines for the contract administration and chargeback process. (June 2008)

Contracts and Chargebacks Working Group

The HDMA Contracts and Chargebacks Working Group was formed in 2008 to explore issues in the contract administration process that can be streamlined with process improvements or technical efficiencies and to create and exchange industry knowledge of interest to contract and chargeback professionals.  The goals of the working group include the following:

  • Offer input and direction on related industry guidelines (e.g. HDMA EDI Guidelines for 844, 845 and 849)
  • Advise and support HDMA educational events that advance the issues in the industry and increase industry knowledge.


Committees/Taskforce


Publications

2011-2012 HDMA Factbook

Now in its 83rd edition, the 2011–2012 HDMA Factbook is the healthcare distribution industry’s most comprehensive and reliable source of industry performance data. This easy-to-use reference guide features more than 150 robust data tables based on original survey data as well as secondary sources from leading industry healthcare industry organizations. 

Contract & Chargeback Administration Guidelines for Electronic Data Interchange (EDI)

HDMA’s eCommerce Task Force (eCTF) developed three new implementation guidelines for the 845 Price Authorization Acknowledgement/Status Bid Award/Change Notification, 844 Product Transfer Account Adjustment Chargeback Notification and 849 Response to Transfer Account Adjustment Chargeback Reconciliation electronic data interchange (EDI) transaction sets.


Streamlining the Contract Administration Process (Electronic Download)

(2001) Develop a more effective and efficient contract administration process! This one-of-a-kind reference identifies all of the pieces of the contract administration puzzle -- from bid solicitation to bid awards. You also get detailed guidelines for handling contract changes, retroactive contracts, dual membership, chargebacks, recommended timelines, and more. And, it includes industry best practices, benchmarking information, and a business process flow map."




Contact
Marjorie DePuy
Senior Director, Industry Relations
703-885-0283
mdepuy@hdmanet.org

 
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